34 6 Troubleshooting
3. Open the chute gate of the fuser unit and
remove the jammed paper.
4. Completely push down the levers at both
ends of the fuser unit.
5. Close the front cover.
Important
• Do not use excessive force on the tray. Doing so could
damage the tray or the inside the printer.
Paper Jams at the Duplex Unit
1. Push up the button and open the front cover.
2. Carefully pull out the jammed paper from the
duplex unit. If jammed paper cannot be
found, go to the next step.
3. Hold the knobs of the belt unit as shown in
the following illustration and open the unit
fully.
4. Remove the jammed paper. Confirm that
there are no scraps of paper left inside the
belt unit.
5. Close the belt unit.
6. Close the front cover.
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