Status Indicator RAPs
2-8 09/06 PHASER 3124 / PHASER 3125
4 JAM 2 RAP
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer supply
while performing tasks that do not need electricity. Electricity can cause death or injury. Moving
parts can cause injury.
Description
Paper is jammed in front of or inside the fuser.
Paper is jammed in the discharge roller and in the fuser after passing through the feed sensor ac-
tuator.
Figure 3
Check and Cause Solution
1. Clear any paper jams in the machine. 1. Refer to clearing paper jams, GP 6.
2. A ‘Concertina’ jam occurs. 2. Disassemble the fuser, REP 9 and clean
the surface of the rollers with IPA (Isopropyl
Alcohol) or water. Clean the contamination
between the heat roller and thermistor, PL 3.
3. If paper is completely fed out of the
machine but Jam 2 occurs, the feed sensor is
defective.
Note: The feed sensor is mounted on the
SMPS, PL 1.
3. Check and install new parts as necessary:
• Feed sensor actuator, PL 4
•SMPS, PL 1
4. If the paper is rolled up in the fuser, PL 3:
• The surface of the stripper fingers, PL 3
are contaminated.
• The heat roller and pressure roller, PL 3
are contaminated.
4. Disassemble the fuser, refer to REP 7.
Clean the surface of the pressure roller, heat
roller, and stripper fingers, PL 3.
Install new parts as necessary:
• Heat roller, PL 3
• Pressure roller, PL 3
• Fuser unit, PL 3