Image Quality
3-6 09/06 PHASER 3124 / PHASER 3125
IQ 4 Black/White spots
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer supply
while performing tasks that do not need electricity. Electricity can cause death or injury. Moving
parts can cause injury.
Description
Dark or blurry black spots occur periodically on the print.
White spots occur periodically on the print.
Checks and Causes Solutions
1. If dark or blurry black spots occur
periodically, the rollers in the toner
cartridge may be contaminated with
foreign matter or paper particles.
Refer to periodic defective image, IQ
18.
1. If the spots still appear at
37.7mm (1.48 inches) intervals,
install a new toner cartridge, PL 1.
2. If faded areas or voids occur on a
black image at intervals of 75.5mm
(2.97 inches), the OPC drum surface
is damaged.
2. 75.5mm (2.97 inches) repetition:
Carefully clean the OPC drum in
the toner cartridge, PL 1 with a soft,
lint free cloth.
If the problem still persists, install a
new toner cartridge, PL 1.
3. If a black image is partially printed,
the transfer voltage is defective or the
transfer roller's, PL 4 life has expired,
refer to GP 4.
3. Open the front cover, PL 1 and
clean inside the frame assembly,
PL 2.
Install a new transfer roller, PL 4 if
necessary.