Status Indicator RAPs
PHASER 3124 / PHASER 3125 09/06 2-21
16 Spool Error RAP
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer supply
while performing tasks that do not need electricity. Electricity can cause death or injury. Moving
parts can cause injury.
Description
Insufficient disk space to spool the document.
How to delete the data in the spool manager.
In the spool manager, the installed drivers and the list of the documents waiting to be printed are
shown.
• Select the document to be deleted and check delete in the menu.
• If the job you are deleting is the current job, when you delete the job data that has already
been transferred to the machine’s memory will still be printed. If there is a problem with the
machine (out of toner, off-line, out of paper etc.) the job may take a long time to delete as it
must wait for a time out.
Check and Cause Solution
1. Insufficient space of the hard disk in the
directory assigned for the basic spool.
1. Ask the customer to delete the unneces-
sary files to provide more space to start print-
ing job.
2. The previous printing error is not resolved. 2. There may be files from previous failed
print jobs on the hard disk with the name in
the form ‘*.jnl’. Delete these files and Reboot
Windows to restart the machine.
3. There may be conflict with other drivers or
programs.
3. Ask the customer to shut down all other
programs except the current one, if possible.
4. When an application program or the printer
driver is damaged.
4. Uninstall the print driver. Re-install the lat-
est driver available at Xerox.com.
5. When some files related to OS are dam-
aged or virus infected.
5. After rebooting the computer ask the cus-
tomer to check for viruses, restore the dam-
aged files and reinstall the application
program which is not working properly.
6. Insufficient memory. 6. Ask the customer to add memory to the
PC.
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