Status Indicator RAPs
2-20 09/06 PHASER 3124 / PHASER 3125
15 Abnormal Printing
WARNING:
Switch off the electricity to the machine. Disconnect the power cord from the customer supply
while performing tasks that do not need electricity. Electricity can cause death or injury. Moving
parts can cause injury.
Description
Printing does not work even after replacing the cable.
Machine does not work at all or strange fonts are printed.
Check and Cause Solution
1. Set up the parallel port settings in CMOS
setup.
1. Select SPP (Normal) or ECP LPT Port.
2. Printer Driver Error. 2.Ensure that the correct driver is loaded.
Use the driver supplied on the CD or down-
loaded from Xerox.com. DO NOT use the
Microsoft driver supplied with the Windows
operating system. If the machine is a GDI
printer ensure that ALL OTHER GDI drivers
are uninstalled as Windows allows only 1 type
of driver to be loaded.
3. Error message “insufficient memory”.
(The printing job sometimes stops due to
insufficient virtual memory, this is caused by
insufficient space on the PC hard disk.)
3. Inform the customer to secure more space
on the hard disk.