Status Indicator RAPs
PHASER 3124 / PHASER 3125 09/06 2-19
14B The printer is not working(2)
WARNING:
Switch off the electricity to the machine. Disconnect the power cord from the customer supply
while performing tasks that do not need electricity. Electricity can cause death or injury. Moving
parts can cause injury.
Description
After receiving the print command there is no response at all or the print speed is low due to wrong
setup of the environment rather than malfunction of the machine itself
Check and Cause Solution
1. Ensure you have sufficient free hard disk
space for temporary work files created during
printing.
1. The message ‘insufficient printer memory’
means there is a hard disk space problem on
the PC, rather than a printer RAM problem.
Inform the customer to secure more space on
the hard disk.
2. Printing error occurs even if there is
enough space in the hard disk.
2. The connection of the cable and printer port
is not correct. Check the cable is properly con-
nected and the parallel port in CMOS is set up
correctly.
3. Set up the parallel port settings in CMOS
setup.
3.Select ECP or SPP.
4. Reboot the system to print. 4. If the regular font is not printing, the cable or
the printer driver may be defective.
Turn the PC and printer off, and reboot the
system to print again. If not solved, double-
click the printer in my computer. If the regular
fonts are not printed this time install a new ca-
ble.