Xerox Phaser 6700DN User Manual

Troubleshooting
Phaser 6700 Color Printer 129
User Guide
Label and Envelope Misfeeds
Probable Causes Solutions
The label sheet is facing the wrong way in
the tray.
Load label sheets according to the instructions from the
manufacturer.
• Load labels face down in Tray 1.
• Load labels face up in Tray 2.
Envelopes are loaded incorrectly in Tray 1. Load the envelopes in Tray 1 with the flaps closed, flap-side up, and
the short edge leading into the printer.
Envelopes are loaded incorrectly in Tray 2. To load envelopes in Tray 2:
• Load No. 10, Monarch, or DL envelopes with the flaps closed,
flaps down, and flaps toward the front.
• Load C5 envelopes with the flaps closed, flaps down, and flaps
toward the right.
Paper Jam Message Stays On
Probable Causes Solutions
Some paper remains jammed in the printer. Recheck the media path and make sure that you have removed all of
the jammed paper.
One of the printer doors is open. Check the doors on the printer. Close any door that is open.
Note: Check for, and remove, torn pieces of paper in the paper path.
Jams During Automatic 2-Sided Printing
Probable Causes Solutions
Use paper of the correct size, thickness,
and type.
• Use paper of the correct size, thickness, and type.
• Do not use transparencies, envelopes, labels, reloaded paper, or
paper heavier than 220 g/m² for automatic 2-sided printing.
Paper type is set incorrectly in the print driver. Ensure that the paper type is set correctly in the driver and the paper
is loaded in the correct tray. For details, see Supported Paper Sizes
and Weights for Automatic 2-Sided Printing on page 34.
Paper is loaded in the wrong tray. The paper must be loaded in the correct tray. For details, see
Supported Paper on page 32.
Tray is loaded with mixed paper. Load the tray with only one type and size of paper.
Clearing Staple Jams
A message appears on the control panel when a staple jam occurs.

Xerox Phaser 6700DN Specifications

General

Print technology	Laser printing
Storage temperature (T-T)	-4 - 104 °F
Operating temperature (T-T)	50 - 90 °F
Operating relative humidity (H-H)	10 - 85 %
PCL fonts	94
Product color	Beige, Navy
Country of origin	China
Maximum duty cycle	120000 pages per month
Number of PostScript fonts	173
Number of print cartridges	4
Page description languages	PCL 5e, PCL 6, PostScript 3
Total input capacity	700 sheets
Total output capacity	500 sheets
Maximum resolution	2400 x 1200 DPI
Time to first page (black, normal)	7 s
Time to first page (color, normal)	8 s
Print speed (black, normal quality, A4/US Letter)	47 ppm
Print speed (color, normal quality, A4/US Letter)	45 ppm
Maximum internal memory	2048 MB
Sound power level (standby)	26 dB
Maximum print size	216 x 356 mm
Paper tray media types	Card stock, Envelopes, Glossy paper, Heavy paper, Labels, Plain paper, Pre-Printed, Recycled paper, Transparencies
ISO A-series sizes (A0...A9)	A4
Wi-Fi	-
Network ready	No
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Control type	Touch
Display diagonal	4.3 \
AC input frequency	50 - 60 Hz
Power consumption (standby)	116 W
Power consumption (printing)	637 W
Sustainability certificates	ENERGY STAR
Export Control Classification Number (ECCN)	EAR99

Weight and Dimensions

Depth	761.99 mm
Width	692.14 mm
Height	571.49 mm