Xerox Phaser 8560 System Administrator Guide

PrintingScout Alerts
System Administrator Guide
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PrintingScout Alerts
PrintingScout is an automated tool that is installed with the Xerox printer driver. It
automatically checks the printer status when a print job is sent. If the printer is unable to print
a job, PrintingScout automatically displays an alert on the user’s computer screen to let them
know that the printer needs attention. The user can click the alert to view instructions
explaining how to fix the problem. PrintingScout provides real-time support to users, while
eliminating many of the help calls requesting printer support. PrintingScout saves you time for
more critical tasks.
PhaserSMART Technical Support
PhaserSMART Technical Support is an automated, internet-based support system that uses the
user’s default web browser to send diagnostic information from their printer to the Xerox
website for analysis. PhaserSMART Technical Support examines the information, diagnoses
the problem, and proposes a solution. If the problem is not resolved with the solution,
PhaserSMART Technical Support assists the user in opening a Service Request with Xerox
Customer Support.
PhaserSMART provides support to users, while eliminating many of the help calls requesting
printer support. PhaserSMART Technical Support saves you time for more critical tasks.
How to Access PhaserSMART
Use one of the following options to access PhaserSMART Technical Support:
■ PrintingScout
■ Web
■ CentreWare IS
■ The printer driver
■ Xerox Support Centre
Using PrintingScout Software
If PrintingScout displays an alert on your screen, do the following:
1. Click the alert to view instructions explaining how to fix the problem.
2. Follow the instructions on the screen.
Using a Web Browser
To access PhaserSMART Technical Support from the web:
1. Open your browser and go to www.phaserSMART.com
.
2. Enter your printer’s IP address in the browser window.
3. Follow the instructions on the screen.

Xerox Phaser 8560 Specifications

General

Color	Yes
Duplex printing	No
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (color, normal)	5 s
Print speed (black, normal quality, A4/US Letter)	3 ppm
Print speed (color, normal quality, A4/US Letter)	30 ppm
Maximum internal memory	1 MB
Sound power level (standby)	33 dB
Sound pressure level (printing)	54 dB
Maximum duty cycle	85000 pages per month
Number of print cartridges	4
Page description languages	PCL 5c
Maximum input capacity	625 sheets
Paper tray 2 input capacity	525 sheets
Multi-Purpose tray input capacity	100 sheets
Power requirements	110 - 240 V, 50/60 Hz
Networking features	10/100BaseTX
Standard media sizes	140 x 216 mm - 216 x 356 mm
Power consumption (active)	230 W
Compatible operating systems	Linux, Mac OS X 10.2 +, Novell NetWare 3.x +, Windows 2000 +
Envelopes sizes	C5, DL
Maximum print size	216 x 356 mm
Paper tray media types	Bond paper, Envelopes, Glossy paper, Labels, Plain paper, Recycled paper, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Legal (media size), Letter (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Supported network protocols (IPv4)	IPv6
Sustainability certificates	ENERGY STAR
Power consumption (PowerSave)	43 W
Storage temperature (T-T)	-30 - 60 °C
Operating temperature (T-T)	10 - 32 °C
Storage relative humidity (H-H)	10 - 95 %
Operating relative humidity (H-H)	10 - 80 %

Weight and Dimensions

Dimensions (WxDxH)	406 x 533.4 x 368 mm