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For information about network settings, refer to Xerox
®
PrimeLink
®
B9100/B9110/B9125/B9136 Copier/Printer
System Administrator Guide.
If the problem is not solved, go to the next Cause and
Action.
Cause The network connection between the computer and
printer is incorrect.
Action Contact your System Administrator.
If the problem is not solved, go to the next Cause and
Action.
Cause The port is not enabled.
Action Enable the port that is in use.
For information about network settings, refer to Xerox
®
PrimeLink
®
B9100/B9110/B9125/B9136 Copier/Printer
System Administrator Guide.
If the problem is not solved, go to the next Cause and
Action.
Cause There is insufficient space on the hard drive.
Action To increase the free space, delete unnecessary data.
If the problem is not solved, go to the next Cause and
Action.
Cause The printer is connected to multiple computers.
Action Wait, then try printing again.
Cause Lack of communication between the print server and
the printing system (IOT).
Action
1 Ensure that cabling is secure.
2 Change the job or resolution to a lower setting.
3 Send a job that the user knows was successful.
4 Power off, then power on the print server and
printer simultaneously.
The printer is not printing a
copy or a network print job.
Yes Cause The printer is out of paper.
Action Load paper into the printer paper tray.
If the problem is not solved, go to the next Cause and
Action.
Xerox
®
PrimeLink
®
B9100/B9110/B9125/B9136 Copier/Printer User Guide 227
Troubleshooting
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