Print-Quality Problems
Your printer is designed to produce consistently high-quality prints. If you observe print-quality problems, use the
information in this section to troubleshoot the problem. For more information, go to www.xerox.com/support/
VLB400support.
CCaauuttiioonn:: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover
damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is
available in the United States and Canada. Coverage could vary outside these areas. Please contact your
local representative for details.
Note: To ensure consistent print quality, the toner cartridges and imaging units for many models of
equipment are designed to cease functioning at a predetermined point.
CONTROLLING PRINT-QUALITY
Various factors can affect the quality of the output of your printer. For consistent and optimum print quality, use
paper designed for your printer and set the paper type correctly. Follow the guidelines in this section to maintain
optimum print quality from your printer.
Temperature and humidity affect the quality of the printed output. The guaranteed range for optimal print quality
is 15–28ºC (59–82ºF) and 20–70% relative humidity.
PAPER AND MEDIA
Your printer is designed to use various paper and other media types. Follow the guidelines in this section for the best
print quality and to avoid jams:
• Use only Xerox approved paper. For details, refer to Supported Paper.
• Use only dry, undamaged paper.
CCaauuttiioonn:: Some paper and other media types can cause poor output quality, increased paper jams, or
damage your printer. Do not use the following:
• Rough or porous paper
• Inkjet paper
• Non-laser glossy or coated paper
• Paper that has been photocopied
• Paper that has been folded or wrinkled
• Paper with cutouts or perforations
• Stapled paper
• Envelopes with windows, metal clasps, side seams, or adhesives with release strips
• Padded envelopes
• Plastic media
• Transparencies
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B400 Printer User Guide
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