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• Adjust the paper registration. For details, see
Adjusting Paper Registration.
The printed surface of the paper is bumpy.
1 Print a solid image over the entire surface of one
sheet of paper.
2 Load the printed sheet into the tray with the
printed side face down.
3 Print five blank pages to remove debris from the
fuser rollers.
Spots or lines appear at regular intervals on the prints.
1 Print the Repeating Defects pages.
At the control panel, touch DDeevviiccee >> SSuuppppoorrtt >>
SSuuppppoorrtt PPaaggeess >> RReeppeeaattiinngg DDeeffeeccttss.
2 To determine the cause, measure the distance
between the print defects.
• 28 mm (1.1 in.): Drum Cartridge
• 53 mm (2.1 in.): Drum Cartridge
• 94 mm (3.7 in.): Drum Cartridge
• 49 mm (1.9 in.): Transfer Roller
• 80 mm (3.1 in.): Fuser
• 95 mm (3.7 in.): Fuser
3 If the repeating defects matches the Drum
Cartridge distances, replace the Drum Cartridge.
4 If the distance matches the Fuser or Transfer Roller,
call for service.
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Xerox
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VersaLink
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B400 Printer User Guide
Troubleshooting