6. Close the paper trays.
7. Close Door B.
TTrroouubblleesshhoooottiinngg PPaappeerr JJaammss
MMuullttiippllee SShheeeettss PPuulllleedd TTooggeetthheerr
Probable Causes Solutions
The paper tray is too full. Remove some of the paper. Do not load paper above the maximum
fill line.
The edges of the paper are not even. Remove the paper, align the edges, and then reload the paper.
The paper is moist from humidity. Remove the paper from the paper tray. Load new, dry paper into
the tray.
Too much static electricity is present. Load a new ream of paper.
Using unsupported paper. Use only Xerox
®
-approved paper. For details, refer to Supported
Paper.
Humidity is too high for coated paper.
• Feed paper one sheet at a time.
• Try loading paper in the Bypass tray.
192
Xerox
®
VersaLink
®
C8000/C9000 Color Printer
User Guide
Troubleshooting