Xerox VersaLink C9000 User Manual

Symptom
Probable Causes Solutions
A printer part is worn or damaged. For assistance, go to the Xerox
®
Support website at www.xerox.
com/support/VLC8000support or
www.xerox.com/support/
VLC9000support.
The toner cartridges are not Xerox
®
toner cartridges.
Ensure that the toner cartridges
meet specifications, then replace if
necessary.
White lines or streaks running
through only one color.
Something is blocking the lens for
the affected color.
Clean the lens for the affected
color. For details, refer to Cleaning
the Printhead Lenses.
White line or lines running
through all colors.
Paper or debris is dragging the
bottom of the transfer belt.
• Remove the paper or debris
from the printer.
• For assistance, go to the Xerox
®
Support website at www.xerox.
com/support/VLC8000support
or www.xerox.com/support/
VLC9000support.
Slanted printing.
The paper guides in the trays are
not set correctly.
Reset the paper tray guides. For
details, refer to Loading Paper.
Xerox
®
VersaLink
®
C8000/C9000 Color Printer
User Guide
221
Troubleshooting

Xerox VersaLink C9000 Specifications

General

Print Technology	Laser
Color Output	Color
Maximum Print Resolution	1200 x 2400 dpi
Maximum Paper Capacity	5, 140 sheets
Mobile Printing	Apple AirPrint, Google Cloud Print, Mopria, Xerox Print Service Plug-in for Android
Energy Star Certified	Yes
Print Speed	Up to 55 ppm
Connectivity	Ethernet, USB 3.0, NFC
Supported Media Sizes	A3, A4, A5, B4, B5
Memory	4 GB
Operating System Compatibility	Windows, macOS, Linux