How to fix incorrect time and date on my Yealink VC120 Conference System display?
If the display device doesn't show the correct time and date, and the system is set to obtain them automatically from an NTP server, verify that the SNTP server and time zone are correctly configured and that the connection between the system and the NTP server is working. If the time and date are configured manually, ensure they are set correctly.
Why can't I adjust the remote camera during a call on my Yealink Conference System?
If you can't adjust the remote camera during a call, use the remote control to control the local camera to ensure it functions normally. Confirm that the far site has enabled the Far Control Near Camera feature and that you are attempting to control the remote camera. Also, ensure the far site supports the same call protocol as the near site.
Why can't I hear the other site clearly on my Yealink VC120 Conference System during a call?
If you can’t hear the other site clearly, ensure that their speaker volume is not set too low. Muffled audio may be due to highly reverberant rooms. Adjust the priority order for your audio codec, especially if a low-bandwidth codec is first. For best results, ensure the caller uses a Yealink video conferencing system. Dust and debris may also affect audio quality.
Why does my Yealink VC120 fail to call the far site via IP address?
If the system fails to call the far site via IP address, ensure that at least one call protocol is enabled on both sites and that the network is connected and configured correctly. You can also ping the IP address of the far site to test connectivity; if it fails, contact your system administrator.
Why can't I view the menu on my Yealink VC120?
Check whether the Display1 port of VC400/VC120 codec is connected to the HDMI port on the display device.
General| Brand | Yealink |
|---|---|
| Model | VC120 |
| Category | Conference System |
| Language | English |
Provides basic instructions for installing the VC120 video conferencing system and its components.
Guides users on how to safely power the VC120 system on and off.
Explains the initial system configuration process using the setup wizard.
Details the process of registering H.323, SIP, and cloud platform accounts for the system.
Covers basic customization options like site name, time, and language.
Manages multipoint conferences by extending system capacity to 8-way calls.
Explains procedures for answering or rejecting incoming calls.
Covers functions like muting, recording, and controlling video during calls.
Offers diagnostic tools like Audio, Camera, Ping, and Trace Route.
Addresses common problems like call placement, reception, and network connectivity.
Provides solutions for camera-related problems like lighting, angle, focus, and quality.
Troubleshoots problems related to the display device not showing video or presentations.
Solves problems with hearing audio or ringtones, and poor audio quality.
Covers rebooting the phone and exporting PCAP traces or system logs.
Essential safety precautions for device installation and operation.
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