Application Deployment
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3.
Touch Erase all data twice to confirm the Enterprise Reset.
Downloading the Enterprise Reset Package
1. Go to the Zebra Support & Downloads web site, www.zebra.com/support.
2. Download the Enterprise Reset file to a host computer.
Performing an Enterprise Reset Using ADB
1. Go to Settings.
2. Touch System > Advanced > Developer options.
3. Slide the switch to the ON position.
4. Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box
appears.
5. Touch OK.
6. On the host computer, open a command prompt window and type:
adb devices.
The following displays:
List of devices attached
XXXXXXXXXXXXXXX device
(where XXXXXXXXXXXXXXX is the device number).
NOTE: If device number does not appear, ensure that ADB drivers are installed properly.
7. Type:
adb reboot recovery
8. Press Enter. The System Recovery screen appears on the device.
9. On the host computer command prompt window type:
adb sideload <file>
where: <file> = the path and filename of the zip file.
10. Press Enter. The Enterprise Reset package installs and then the System Recovery screen appears on
the device.
Performing a Factory Reset
A Factory Reset erases all data in the /data and /enterprise partitions in internal storage and clears all
device settings. A Factory Reset returns the device to the last installed operating system image. To revert
to a previous operating system version, re-install that operating system image. See Performing a System
Update for more information.
Downloading the Factory Reset Package
To download the Factory Reset package:
1. Go to the Zebra Support & Downloads web site, www.zebra.com/support.
2. Download the appropriate Factory Reset file to a host computer.
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