Maintenance and Troubleshooting
159
During data
communication, no data
was transmitted, or
transmitted data was
incomplete.
Device unplugged
from host computer
during
communication.
Reconnect the programming cable to the host
computer and re-transmit.
Communication
software was
incorrectly installed or
configured.
See system administrator.
Device turns itself off. Device is inactive. The device turns off after a period of inactivity. If the
device is running on battery power, this period can
be set to 15 seconds, 30 seconds, 1 minute, 2
minutes, 5 minutes, 10 minutes, or 30 minutes.
Change the setting if you need a longer delay before
the automatic shutoff feature activates.
Battery is depleted. Place the device in the cradle to re-charge the
battery.
Battery is not inserted
properly.
Insert the battery properly (see Installing the Battery
on page 17).
The device’s battery
is low and it powers
down to protect
memory content.
Place the device in the cradle to re-charge the
battery.
A message appears
stating that the
devices’s memory is
full.
Too many files stored
on the device.
Delete unused memos and records. You can save
these records on the host computer.
Too many
applications installed
on the device.
If you have installed additional applications on the
device, remove them to recover memory.
The device does not
accept scan input from
optional scanner.
Unreadable bar code. Ensure the symbol is not defaced.
Distance between
scanner exit window
and bar code is
incorrect.
Move the scanner closer or further from the bar code
to the proper scanning range.
Device is not
programmed for the
bar code.
Verify that the device can read the type of bar code
being scanned. Ensure that the bar code parameters
are set properly for the bar code being scanned.
Device is not
programmed to
generate a beep.
Verify that a beep on a good decode is used.
During USB data
communications, no
data was transmitted, or
transmitted data was
incomplete.
Incorrect cable
connection.
See the Accessories section.
Communications
software is not
installed or
configured properly.
Perform setup as described in the
Accessories
section
.
Table 18 Troubleshooting the WT6300
Problem Cause Solution
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