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ZQ220 User Guide
7. Reduced battery charge life:
• If battery is older than one year, short charge life may be due to
normal aging.
• Check battery health.
• Replace battery.
8. displayed:
• Data icon is normal while data is being received.
9. or displayed:
• Check that media is loaded and that the media cover is closed
and securely latched.
10. Communication error:
• Check baud rate.
• Replace cable to terminal.
11. Label jam:
• Open head release latch and media cover.
• Remove and reinstall media.
12. Skip Labels:
• Check media for top of form sense mark or label gap.
• Check that the maximum print eld has not been exceeded on
label.
• Ensure bar or gap sensor is not blocked or malfunctioning.
13. Blank LCD screen:
• Make sure printer is turned on.
• No application loaded or application corrupted: reload program.
14. No NFC Connectivity
• Ensure smartphone is positioned 3 inches (7.62 cm) or closer to
the Print Touch icon on the side of the printer.
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