Chapter 40 Diagnostics
ZyWALL ATP Series User’s Guide
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40.2.2 The Diagnostics Collect on AP Screen
This screen provides an easy way for you to generate a file containing the selected managed AP’s
configuration and diagnostic information. You may need to generate this file and send it to customer
support during troubleshooting. Click Maintenance > Diagnostics > Collect on AP to open the Collect on
AP screen.
Figure 538 Maintenance > Diagnostics > Collect on AP
Copy the diagnostic file to
USB storage (if ready)
Select this to have the Zyxel Device create an extra copy of the diagnostic file to a
connected USB storage device.
Select Upload the cmd file as the customized script to display the following fields.
Shell Scripts
Filename This displays the names of the customized shell script you created.
Upload Shell Script
File Path Click Browse to find the location of the file you want to upload in this field. Click
Upload to begin the upload process. This process may take a few minutes.
Apply Click Apply to save your changes.
Collect Now Click this to have the Zyxel Device create a new diagnostic file.
Wait while information is collected.
Table 344 Maintenance > Diagnostics > Collect (continued)
LABEL DESCRIPTION