Aastra DT390 - 23 Troubleshooting

Troubleshooting
23 Troubleshooting
This section contains information on how to solve common operational
problems, and warnings you may receive. Go through the following lists if you
encounter any problems. If this checklist does not solve the problem, contact
your system administrator. If others have similar problems, there may be a
system error.
Table 2 Troubleshooting
Fault Probable cause Action or comment
No display The battery level is
low or the phone is
defective.
Charge the battery
or contact system
administrator.
No ringing
The Ringer off icon
is on or the phone is
defective.
Press the
key
and the
key
or contact system
administrator.
“Connect battery” is
displayed
Battery not properly fit
or defect
Check battery or contact
system administrator.
Signal strength icon off Out of system coverage
area or the phone is
defective.
Enter coverage area
or contact system
administrator.
Low battery icon on Battery capacity equal
to 10%
Charge battery.
Low battery icon flashes
Battery capacity eq
ual
to or lower than 5%
Charge battery.
4 short beeps every 2
minutes
Out of coverage area or
not connected
Enter coverage area
or contact system
administrator.
“Phonebook Full” is
displayed
Phonebook full, you
cannot add names or
numbers
Delete a name and a
number.
“Enter XXX” is displayed
(where XXX=IPEI or
PIN)
IPEI code or PIN code Enter required IPEI
code or PIN code.
“No access” is displayed
Network in range, but
no access rights
Select another network
or resubscribe.
1011424-EN LZT 103 091 Uen A1 2008-10-27