Troubleshooting
Pairing fails Headset is not in pairing/
discoverable mode
Turn headset into
pairing/ discoverable
mode (see headset
manual for details).
Incorrect PIN entered Try again and enter
correct PIN (see
headset manual for
details).
Connecting fails/Failed
to connect headset
Headset is not turned on Turn on headset.
Headset is out of range
Move headset closer to
phone.
Link key in headset has
been deleted
Repeat pairing
procedure.
Headset is already
connected to another
phone
Disconnect headset
from the other phone.
Too close to a WLAN
area and headset is not
supporting Bluetooth
standard v1.2
Shut down WLAN
equipment.
Headset can not
connect to phone
(see headset manual
for details on how to
connect)
Phone is not turned on Turn on phone.
Phone is out of range
Move phone closer to
headset.
Bluetooth module is
disabled
Enable Bluetooth chip in
Bluetooth menu.
Another headset is
already connected to
the phone.
Disconnect the
connected headset.
Link key is missing in
either headset or phone.
Repeat pairing
procedure.
Too close to a WLAN
area and headset is not
supporting Bluetooth
standard v1.2
Shut down WLAN
equipment.
Contact your system administrator if one of these error messages is displayed:
• System List Error
• Buzzer Data Error
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1424-EN LZT 103 091 Uen A1 2008-10-27