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ABL eMS home - Troubleshooting and Error Codes

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Appendix – Abbreviations |
51
Abbreviations
Abbreviation Description
CSV Comma-Separated Values
EM Energy Manager
FTP File Transfer Protocol
GPL General Public License
LGPL Lesser General Public License
JSON JavaScript Object Notation
MQTT Message Queuing Telemetry Transport
PV Photovoltaics
SFTP Secure File Transfer Protocol
SMTP Simple Mail Transfer Protocol
UPnP Universal Plug and Play
Error codes
Some apps display error codes in the front end for warning or error messages. Based on these error codes, you can
find further information on the type of malfunction from the following tables.
Error code Error description and remedy
100 The backup import operation could not be performed. Please first check the locally saved backup
file selected and the corresponding password entered.
If the backup file and password can be ruled out as the cause of the error, you will need to create
a new backup file of the original device if possible. Make sure that the file extension and file type
are not changed. You can now carry out the import process again.
101 An error occurred while creating a backup or importing a backup file. Please check your settings
and try importing/exporting the backup file again.
If the error persists, please create the system logs and contact Customer Service.
102 An error occurred while exporting the backup. The backup could not be created. Please check the
selected settings and restart the device before trying again.
If the error persists, please create the system logs and contact Customer Service.
103 An error occurred while importing the backup file. Please check the file extension and file size of
the backup file. If possible, create the backup file again and repeat the process.
If the error persists, please create the system logs and contact Customer Service.
104 The operation could not be performed because the backup file is too large. Please check the file
extension and file size of the backup file. If possible, create the backup file again and repeat the
process.
If the error persists, please create the system logs and contact Customer Service.
105 The operation could not be performed because the backup has an incorrect software version.
Please update the device with the outdated software and create a backup again. Now repeat the
import process.