II
PLEASE NOTE
This manual may not be altered or reproduced in whole or in part by any means without
the expressed written consent of ACCUENERGY.
The information contained in this document is believed to be accurate at the time of
publication, however, ACCUENERGY assumes no responsibility for any errors which may
appear here and reserves the right to make changes without notice. Please ask the local
representative for latest product specifications before ordering (contact information
please see the following page).
Windows®, Windows® Vista, Windows® 7, Windows® 8, and Windows® XP are registered
trademarks of Microsoft Corporation.
CUSTOMER SERVICE AND SUPPORT
ACCUENERGY provides technical support Monday through Friday between 8:30AM and
5:00PM (EST). However, this manual provides a trouble shooting section in the Appendix
that may provide a quicker solution than over the phone consultation.
You can contact ACCUENERGY for support at:
TF: 1-877-721-8908
INT: +1-416-497-4100
E: support@accuenergy.com
When contacting ACCUENERGY please have the following prepared:
• Meter’s part number + serial number (Both found on a sticker at the side of the
meter)Multiple CT Input Options compatible with any CT: 5A/1A, 333mV, Flexible
Rogowski Coil, 80/100/200mA
• Hardware Version + Firmware Version(Refer to the Appendix C, ordering information)
• A detailed problem description.
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