Advanced Instruments OsmoPRO MAX User Manual

Chapter 10: Troubleshooting
OsmoPRO MAX Automated Osmometer User Guide
77
Hardware errors
Osmometer Board
Displayed/printed
message
Error
Code
Type/
Severity Possible cause/Suggested action
Temperature and
humidity not detected
4
Cause: Issue reading and writing to sensor
Action: Reboot instrument
If problem persists after reboot, contact AI Service.
Power supply error,
osmometer board
5
Cause: Error on 3.3 V ADC sensor
Action: Reboot instrument
If problem persists after reboot, contact AI Service.
Cooling engine setup
required
43
Cause: Instrument needs module setup
Contact AI Service.
Calibration is required 44
Cause: Instrument needs calibration
Action: Calibrate the instrument
Motor Board
Displayed/printed
message
Error
Code
Type/
Severity Possible cause/Suggested action
Temperature and humidity
not detected.
68
Cause: Issue reading and writing to sensor
Action: Reboot instrument
If problem persists after reboot, contact AI Service.
Power supply error, motor
board
69
Cause: Error on 3.3 V ADC sensor
Action: Reboot instrument
If problem persists after reboot, contact AI Service.
Comm error 92
Cause: Cable issue
Action: Check cable
Cause: Bad scanner
Action: Reboot instrument
If cable connection is good and problem persists after reboot, contact AI Service.
Comm error 93
Cause: Cable issue
Action: Check cable
Cause: Bad assurance tag reader
Action: Reboot instrument
If cable connection is good and problem persists after reboot, contact AI Service.
EEPROM error 94
Cause: Occasional issue with new boards
Action: Reboot instrument.
If problem persists after reboot, contact AI Service.
EEPROM error 95
Cause: Occasional issue with new boards
Cause: Power not in range
Action: Reboot instrument
If problem persists after reboot, contact AI Service.

Advanced Instruments OsmoPRO MAX Specifications

General

Brand	Advanced Instruments
Model	OsmoPRO MAX
Category	Measuring Instruments
Language	English