Advanced Instruments OsmoPRO Multi-Sample

Questions and Answers

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Dr. Kathryn CaseAug 13, 2025
What to do if Advanced Instruments OsmoPRO Multi-Sample Medical Equipment shows 'Out of Range High'?
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  jose58Aug 13, 2025
  If your Advanced Instruments Medical Equipment displays an 'Out of Range High' error, confirm good technique and pipette condition. Re-pipette the sample, or re-run using a known control such as Clinitrol. Check for particulate matter in the sample. The sample may be outside the range of the instrument. Note that 'Out of range high' indicates the measured reading is above 2200 mOsm.
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Angela ElliottAug 17, 2025
What does 'Out of Range Low' mean on Advanced Instruments OsmoPRO Multi-Sample and how to fix it?
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  Marcus PotterAug 17, 2025
  An 'Out of Range Low' error on your Advanced Instruments Medical Equipment means the measured reading is below -10 mOsm. To address this, confirm good technique and pipette condition. Re-pipette the sample, or re-run using a known control such as Clinitrol. Check for particulate matter in the sample. The sample may also be outside the instrument's range.
T
Todd JacksonAug 20, 2025
What to do if Advanced Instruments Medical Equipment shows 'Test Time Out'?
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  mannjenniferAug 20, 2025
  If the Advanced Instruments Medical Equipment displays a 'Test Time Out' error, confirm good technique and pipette condition. Re-pipette the sample, or re-run using a known control such as Clinitrol. The sample may be outside the range of the instrument. Check for particulate matter in the sample. Confirm sample and cooling block motors are engaging.
C
corey97Aug 25, 2025
What to do if the sample did not freeze in Advanced Instruments OsmoPRO Multi-Sample Medical Equipment?
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  Tom BrownAug 25, 2025
  If the sample does not freeze in your Advanced Instruments Medical Equipment, confirm the sample is present in the sample tube and confirm good technique and pipette condition. Verify solenoid impacts are occurring; use solenoid diagnostics to test. Test a control such as Clinitrol to see if the issue persists. The sample may be above the range of the instrument. The sample cooling well or sample probe may need cleaning.
C
Carrie FigueroaAug 28, 2025
What to do if Advanced Instruments Medical Equipment doesn't detect the sample tube?
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  Steven OlsonAug 28, 2025
  If the Advanced Instruments Medical Equipment does not detect the sample tube, make sure the sample tube is present on the turntable. If the sample tube was present but not detected, try another load position.
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amy49Sep 1, 2025
How to fix 'Turntable proximity sensor: too much ambient light' error on Advanced Instruments OsmoPRO Multi-Sample Medical Equipment?
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  Bruce LaneSep 1, 2025
  To resolve the 'Turntable proximity sensor: too much ambient light' error on your Advanced Instruments Medical Equipment, move the instrument away from excessive ambient light and clear the error.
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Gary NolanSep 4, 2025
How to resolve 'Printer Out of Paper' error on Advanced Instruments OsmoPRO Multi-Sample Medical Equipment?
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  John LewisSep 4, 2025
  To resolve the 'Printer Out of Paper' error on your Advanced Instruments Medical Equipment, replace the printer paper, then clear the error.
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Kelly KellySep 8, 2025
What to do if Advanced Instruments OsmoPRO Multi-Sample shows 'Printer Door Open'?
- B
  brandonolsonSep 8, 2025
  If your Advanced Instruments Medical Equipment displays a 'Printer Door Open' error, close the printer door and clear the error.

Summary

Safe Use

General Cautions

Important safety precautions for operating the instrument correctly.

Installation & Setup

Find a Location for the Instrument

Criteria for selecting an appropriate location for the instrument.

Unpack the Instrument

Steps for safely unpacking the instrument and its accessories.

Remove the Shipping Stops

Instructions for removing shipping stops to prevent instrument damage.

Power-up Instrument

Procedure for powering on the OsmoPRO instrument.

System Overview

Principles of Freezing Point Depression

Explanation of the scientific principle behind osmolality measurement.

Definitions

Glossary of key terms related to osmolality and its measurement.

System Operation

Main Screen

Overview of the main screen interface and its components.

Legend Information

Explanation of icons and color codes used on the instrument's display.

Main Screen Navigation

How to navigate through the instrument's functions using the MENU options.

Testing and Calibration

Testing - Loading Samples

Step-by-step guide for loading samples onto the turntable.

Test in Progress

Monitoring the status and progress of ongoing sample tests.

Calibration

Instructions for calibrating the instrument using standard solutions.

Standards and Quality Control

Standards & Controls

Information on using independent standards and controls for calibration.

Sample Handling; Pipetting Technique

Recommended technique for precise sample pipetting.

Verifying Calibration Daily

Daily checks to verify instrument calibration accuracy.

Results

Filters

How to filter results based on various criteria.

Statistics

Calculating statistics (mean, SD, CV) for selected results.

Export

Exporting test results data to a USB drive.

Settings

Users

Managing user accounts, access levels, and passwords.

Alignment

Procedure for aligning instrument motors and components.

LIS; LAN

Configuring LIS and LAN settings for data transfer.

Restrictions

Setting user restrictions, required test fields, and password expiration.

Diagnostics

Motors

Testing the functionality of the instrument's motors.

Cleaning

Procedure for cleaning the sample probe.

Troubleshooting and Service

Routine Maintenance

Schedules and procedures for regular instrument maintenance.

Troubleshooting

General guidance for diagnosing and resolving instrument errors.

Sample Test Errors

Troubleshooting errors related to tested samples.

Product Specifications

Performance Characteristics

Regulatory Notices

Symbol Conventions

Definitions of symbols used on the instrument and in documentation.

Warranty and Warranty Duties

Supplemental Laboratory Information System (LIS)

Advanced Instruments OsmoPRO Multi-Sample Specifications

General

Sample Capacity	20 samples
Display	Touchscreen
Power Supply	100-240 V AC, 50/60 Hz
Sample Volume	20 µL
Measurement Principle	Freezing point depression
Resolution	1 mOsm/kg H2O
Connectivity	USB, Ethernet
Type	Osmometer
Measurement Range	0 to 4000 mOsm/kg H₂O
Accuracy	±2 mOsm/kg H2O
Measurement Time	2 minutes