EQPTPORT (Port Failure - Device):
The Port Failure - Device alarm text indicates a port initialization failure on the network
ports (10G ports).
Severity Critical
Service affecting? Yes
Applicability 112SA1L, 112SCA1, 112SCX10, 112SX10L, 11STAR1,
11STMM10, 11STGE12, 43SCX4, 43STA1P, 43STX4, 43STX4P,
4DPA2, 4DPA4
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If
there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
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1
Perform a warm reset of the card.
CLI config card card type shelf slot reset warm
WEBUI Select the card, click the Reboot tab, select Warm Reboot >Submit.
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2
Perform a cold reset of the card.
Note: Refer to Caution at the beginning of this procedure.
CLI config card card_type shelf slot reset cold
WEBUI Select the card, click the Reboot tab, select Cold Reboot >Submit.
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3
Reseat the card. Refer to “Reseating a Card” (p. 3-19).
Trouble-clearing procedures
EQPTPORT
EQPTPORT (Port Failure - Device):
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1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
2-83