Receiving a call
When receiving a call, you can:
• Lift the handset to take the call.
• Use the headset to take the call. If your headset has no Off-hook/On-hook key, use the phone keys and
switch on the audio on the headset ( ).
• Press the loudspeaker/hands-free key to take the call in hands-free mode.
• Press the blinking line key associated with the SIP account receiving the call.
• or / Press the 'take the call' or blinking 'line key' key to take the call with the
headset, if connected, or in hands-free mode.
• Take call or Take the call with the headset if connected, or in hands-free mode.
• Reject call Reject the call. The incoming call is ended. At this time, the caller with Cloud Edition
phones will hear the busy tone and this tone can be modified to beep or not. Contact your phone
administrator for the details.
• Silent Mute the ringer (the call is still incoming but the phone no longer rings).
• Deflect Deflect the call to another contact:
o Use one of the following:
▪ Using the up and down navigator (if necessary), find the contact to call.
▪ Enter the number or name of the contact to whom the call will be deflected.
o Deflect the call to the selected contact.
• Deflect VM Deflect the call to your voicemail.
If you are using multiple SIP accounts on your phone, the SIP account that receives the call is displayed on the
phone.
Available actions depend on the software version and the phone model.
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