As long as the call is presented, you can also choose to deflect the call.
To cancel your second call and recover the first
You are in conversation with the second contact and the first one is on hold.
• You or the second contact hangs up.
• Press the key associated with: Retrieve
You are on the line with your first contact.
Placing a call on hold (hold)
During a conversation, you wish to place the call on hold and recover it later, on the same telephone.
• During a conversation.
• Press the key associated with: Put on hold
Your call is placed on hold ( ).
Device will be beep every 30 seconds after your hold the call or your are being held by the other party.The
reminder time can be adjusted by the administrator.
Recover the call on hold.
• Use one of the following:
o Press the blinking line key.
o Select the blinking 'call on hold' icon from the top bar (left side).
o Press the key associated with: Retrieve
Switching between calls (Broker call)
During a conversation, a second call is on hold.
• Use one of the following:
o Press the blinking line key.
You can talk to the second caller and the first one is on hold.
o Select the blinking 'call on hold' icon from the top bar (left side).
Press the key associated with: Retrieve
You can talk to the first caller and the second one is on hold.
To Next Page
Loading...
