Alcatel-Lucent ALE-500 - Placing a Call on Hold (Hold)

Using your telephone
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Unlock your phone
• Reach the 'Menu' page.
• Lock/unlock
• Enter your password and apply Your phone is unlocked.
• Go back to the Homepage.
2.22 Placing a call on hold (hold)
2.22.1 Exclusive hold
During a conversation, you wish to place the call on hold and recover it later, on the same
telephone.
• During a conversation.
• Use one of the following:
o Select the call in progress icon
(1)
.
o Put on hold
o or
(1)
.
Your call is placed on hold .
(1)
This key depends on the system configuration and countries as United States.
Retrieve the call on hold
Use one of the following:
• Select the call on hold icon from the conversation screen.
• or
(1)
.
• Hang up, your phone is ringing, then answer the call.
• Select the tab which is displaying the call on hold
(1)
→ Retrieve
• Press the Back/Exit key to display the Perso page → Select the call on hold.
(1)
This key depends on the system configuration and countries as United States.
2.22.2 Common hold
This feature depends on the system configuration. If necessary, contact your administrator.
Common hold allows to all sets in the same pick-up group to resume a call (internal or external)
that has been put on hold by one of the members of that group.
Putting on common hold:
• During a conversation.
• Press the Back/Exit key to display the Perso page.
• Press programmed key: Comm hold (by default).
Recover the call on hold from any sets defined in the same pick-up group (including your set):
• Recover the call on hold from any sets defined in the same pick-up group (including your set)
• Press programmed key: Comm hold (by default).