Alcatel-Lucent ALE-500 - Call Pick-Up; Supervision

Using your telephone
8AL90399ENAD ed01 57/141
2.44 Call pick-up
You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer
the call on your own telephone.
The system can be configured to prevent call pick-up on some telephones.
If the telephone ringing is in your own pick-up group
• Reach the 'Menu' page.
• Settings → My services → Consultation → Call pick up services → Group call pick up
This feature is accessible via a programmed key: Grp pick up (by default).
If the telephone ringing is not in your pick-up group
• Reach the 'Menu' page.
• Settings → My services → Consultation → Call pick up services → Individual call pick up
• Number of telephone ringing
This feature is accessible via a programmed key: Call pick up (by default).
2.45 Supervision
Supervision provides selective monitoring combined with a display showing calling and called
parties. The notified call can be answered by the designated 'Supervisor'.
This means that you can pick up an incoming call from a monitored contact when their phone is
ringing. The administrator must configure contacts you monitor. All supervised contacts are
displayed as programmed keys.
2.45.1 Icon description / LED description
This table describes the icons and LEDs of the supervision keys programmed by the administrator.
The icons displayed and the LED behaviours depend on the system configuration.
Call icons
LED description
(ALE-300/ ALE-120)
Supervised contact (free).
Off
The supervised contact receives an incoming call (ringing).
You can pick up the call by clicking the key.
Quickly flashing blue
The supervised contact is in a conversation.
Steady blue
You are in a conversation with the supervised contact.
Steady blue
The supervised contact puts the call on hold.
Steady blue
Unread message on supervised set.
Slow blinking blue
Read message on supervised set.
Steady blue