Using your telephone
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2.27 Transferring a call
Depending on the system configuration, transferring a call can be done in two ways.
1. Using the softkey
• Calling a second person during a conversation. The first call is on hold.
• You can transfer the call immediately or wait for your contact to answer before
transferring the call.
Transfer
• The two callers are connected.
2. Using predefined keys
These predefined keys depend on the system and are reserved for specific countries as
United States.
• or
(1)
: The first call is on hold.
• Calling a second person during a conversation.
• You can transfer the call immediately or wait for your contact to answer before
transferring the call.
• or
(1)
• The two callers are connected.
(1)
Depending on the model of your desk phone.
2.28 Three-way conference with internal and/or external contacts
(conference)
• During a conversation, a second call is on hold.
• Use one of the following:
o Conference
o
(1)
.
You are in conference mode.
(1)
This preset key depends on the system configuration to suit each specific country, e.g: the United
States.
2.28.1 Cancel conference and return to first contact (if conference is active)
• End conference (End conf)
2.28.2 Hang up on all participants (if conference is active)
• Hang up.
• You exit the conference.
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