Alcatel-Lucent ALE-500 - Call Parking; Making a Second Call During a Conversation

Using your telephone
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2.23 Call parking
You can place a call on hold and retrieve it on another telephone.
• During a conversation.
• Park the call
• Enter the number of the parking destination phone.
Retrieve the call from the parking destination phone:
• Reach the 'Menu' page.
• Settings → My services → Consultation → Call pick up services → Park/retrieve call
Retrieve the call from another phone:
• Reach the 'Menu' page.
• Settings → My services → Consultation → Call pick up services → Park/retrieve call
• Enter the number of the parking destination phone.
This feature is accessible via a programmed key.
If the parked call is not recovered within a preset time (default value 1 min 30), it is transferred to
the operator.
2.24 Making a second call during a conversation
• During a conversation.
• New call: The first call is on hold.
• Number of second contact.
Other methods for calling a second contact
• Dial directly the number for your call (if DTMF is not activated by default on your system).
• or
(1)
Dial directly the number for your call.
• Name of second contact.
• Select the 'Redial' function (long press).
• Programmed line key.
(1)
Depend on system configuration for specific countries as United States.
Release the second call and retrieve the call on hold
• You are in conversation with the second contact and the first one is on hold.
• Use one of the following:
o Enquiry off
o Hang up, your phone is ringing, then answer the call.
• You are on the line with your first contact.
If you make an error, hang up: your telephone will ring and you will recover your first call.