Do more with your desk phone
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3.6 Visual Notification Assistant (VNA)
The purpose of the VNA feature is to allow instant distribution of an audio message (notification) to
all members of a group (large or not) defined by the administrator. Your desk phone can be used to
broadcast an urgent message to the greatest number of employees. The broadcasted audio
message will be played instantly and simultaneously on each phone. This feature depends on the
phone configuration and the company infrastructure.
Two modes can be configured by the administrator depending on the working environment:
• Loud:
o you are alerted of the incoming notification by the pop-up
window displayed on the screen.
o The notification is played on the phone loudspeaker. The
message volume is higher than the volume you set in the
phone settings (level + 2).
o After the notification, the phone returns to its initial state.
• Discreet:
o You are alerted of the incoming notification by the pop-up
window displayed on the screen and the audio signal (beep),
asking to select the device to use to listen to the notification
(handset, headset or loudspeaker). The pop-up window
indicates the active device which will be used to play the
notification.
o The notification is played on the selected device or the
active device if you are in conversation. In case of hands-
free, you can select the device to listen the notification. The
defined volume in the phone settings is used.
o After the notification, the phone returns to its initial state.
If you are in conversation, the local and distant audio call are muted while the notification is
playing. You recover your call after the notification if the call is still active.
You can interrupt the notification to make for example an emergency call by pressing twice
on the release key. First press, a pop-up window is displayed asking you to confirm the action by
pressing again the release key.
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