8.2.2 Make / receive second call
The device can support up to two concurrent calls. When there is already a call established, the user can
still answer another incoming call on either line or make a second call on either line.
◼ Second incoming call
When there is another incoming call during a telephone call, this call will be waiting for the user to answer.
The user will see the call message in the middle of the current screen. The device will not be ringing, but will
be playing the call waiting tone in the audio channel of the current call, and the LED will be flashing blue.
The user can accept or reject the call the same as for normal incoming calls. When the waiting call is
answered, the first call will be automatically put on hold.
Figure 18 - The second call interface
◼ Second outgoing call
To make a second call, the user may press the [Xfer] / [Conf] button to make a new call on the default line
or press the line key to make new call on a specific line. Then dial the number the same way as when
making a telephone call. An alternative for making a second call is to press the DSS key which was
configured as BLF or Speed Dial. When the user is making a second call with the above methods, the first
call could be put on hold manually, or it will be put on hold automatically with the second dial.
◼ Switching between two calls
When there are two calls established, the user will see a dual call screen as illustrated below..
Figure 19 - Two way calling
The user can press the up/down navigator buttons to switch the screen page and switch the call focus by
pressing the [Resume] button.