H2 DeskPhone   
H2P DeskPhone 
 
 
 
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9.3 Record       
The device supports recording during a call. 
9.3.1  Recording from the server 
When using the network server to record, it is necessary to open the recording on the telephone web page 
[Application] >> [Manage recording]. The type is selected as network, and the address and port of the 
recording server are filled in, and then the voice coding is selected. The web page appears as below: 
 
Figure 59 - Web server recording 
Note: Recording software from the vendor is needed to make recordings via the server. 
 
9.3.2  SIP INFO recording 
The telephone is registered with a server that supports SIP INFO recording. After registering the account, 
check the recording module via [Application] >> [Manage recording] to open the recording. The recording 
type is SIP INFO. 
 
Figure 60 - Web SIP info recording 
9.4 Agent 
Using the Agent function of the telephone: When multiple people use a device for Agent services at different 
times, he or she can quickly register his or her SIP account on the same server. The Agent functions of the 
telephone are Normal and Hotel Guest. The Hotel Guest mode requires server support. 
Normal Mode: 
Configuring the Agent function: Long press the line key to enter the [Dsskey] interface. Set type as Key 
Event, Key as Agent, and then press OK to set a DSSkey as the [Agent] key. 
Press the [Agent] key to enter the [Agent] page. The SIP server needs to be configured before the account