xiv OmniSwitch 6900 Hardware Users Guide June 2020
Technical Support
An Alcatel-Lucent Enterprise service agreement brings your company the assurance of 7x24 no-excuses
technical support. You’ll also receive regular software updates to maintain and maximize your Alcatel-
Lucent Enterprise product’s features and functionality and on-site hardware replacement through our
global network of highly qualified service delivery partners.
With 24-hour access to Alcatel-Lucent Enterprise’s Service and Support web page, you’ll be able to view
and update any case (open or closed) that you have reported to Alcatel-Lucent Enterprise’s technical
support, open a new case or access helpful release notes, technical bulletins, and manuals.
Access additional information on Alcatel-Lucent Enterprise’s Service Programs:
Web: businessportal2.alcatel-lucent.com
Phone: 1-800-995-2696
Email: ebg_global_supportcenter@al-enterprise.com
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