ALC ETL
Alcatel OmniPCX Enterprise
Section - RSI RSI
Configuration procedure
Time B
etween Two Calls
:
Enter the minimum time between two consecutive
calls t o an agent.
Initial value: 50 (units of 100 ms).
0: no pa use between calls
Hold On guide number
:
Enter the number of the g uide to be connected
when the call is put on hold (0 to 1024).
Initial value: 2.
Auto.WrapUp timer :
Enter the time required for ad dit ional agent
work (automatic wrap-up).
Initial value: 6000 (units of 100 ms).
0: no automatic wrap-up timer for agents at the
end of RSI calls.
RSI overflow timer
:
Enter the time before back-up in the event of no
action from the URS (units of 100 ms).
RSI overflow address
:
Directory number of the back-up address.
Entity :
Entity number used by the R SI.
Ringing overflow timer
:
Enter the time at the end of which call ringing is
forwarded f rom the agent (units of 100 m s).
Initial value: 0.
Ringing overflow
address
:
Enter a directory number to which the call is
to be for warded when the ringing supervision
timeout elapses.
Note: If no overflow directory number is
specified, the call is forwa rded to the RSI.
Language number
:
Select the d e sired language.
InterGuide tone
Number
:
Enter the number o f the tone to be connected
when swit ching from one guide to another (0 to
1024). I n itial value: 2.
Local Call Authorization
:
Enter True if internal calls are to be handled.
Initial value is False.
Note: To perm it internal calls, a virtual hybrid
link must be configured.
External routing point
:
Ent
er False in normal operating mode.
Ent
er True whe n the RSI is declared as the
ext
ernal routing point from the Genesys point
of
view.
Ed.03 Ref.3EU19 919ENAA .29
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