ALC ETL
Alcatel OmniPCX Enterprise
Section - RSI RSI
Configuration procedure
Direc
tory number
:
Enter the agent or supervisor directory number.
Processing group Number
:
Enter the p rocessing group direc to ry number.
Repeat the operation for each agent or supervisor to be assigned to an RSI processing group.
2. F
rom the CCS application (only if CCD is also pr esent):
a. From the m ain CCS wind ow, Configurations m enu, select the Processing group and
PG_RSI items successively.
b. From the RSI proce ssing group configuration window, select the RSI processing group to which
the agents and/or supervisors must be assigned from the drop-down menu. Then click on the
Agent configuration... button.
c. From the agent configuration window, select the directory All agents on all sites from the
left-hand frame. The list of agents/supervisors is displayed in t he following frame.
d. Select one of the agents then, in the frame Attachm ent PG Agents, sel ect the RSI pro cessing
group using the Add button.
e. Repeat step d for each ag ent or sup ervisor to be a ssigned to an RSI processi ng group.
Note: For more information on ste p d, refer to the module CCS - New Configuration - 2 § Agent
configuration .
12. Declaring the virtual hybrid link
To a llow RSI calls from a local set, create a virtual hybrid link.
1. Object nam e: Inter-Node Links > Logical Links (ABC-F)
Attributes:
Link Name
:
Enter the name id entifying the link.
Link Type
:
Select: Hybrid.
Adjacent Nod e
:
Enter the number of the local node.
Note: The local node number is visible using the
Node number attribute under the System object.
Adjacent network
:
Enter a num ber other than that of the local
network.
Multi access hybrid link
:
Select True.
2. Decla re the vir tual hybrid link accesses:
Object name: Inter-Node Links > Logical Links (A BC-F) > H ybrid Link Access
Attributes:
Ed.03 Ref.3EU19 919ENAA .37
To Next Page
Loading...
Need help?
General
