7
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New Rock Firmware
Rock firmware can only be updated by Dealer Administrators or Installers.
Login credentials to the Alcatraz AI Admin Portal must be either Dealer Administrator role or Installer role.
For On-Prem Rocks, before starting
— Visit support.alcatraz.ai to see current releases and download. Submit a request for any questions.
— Download the firmware package to a computer which is connected to the appliance.
7.1 — Check Lastest Firmware Version 74
7.2 — Update the Rock Firmware 75
7.3 — Verify Update is Successful 77
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