Alienware P51E User Manual

Alienware m18 R1
Service Manual
Regulatory Model: P51E
Regulatory Type: P51E001
December 2022
Rev. A00

Alienware P51E Specifications

General

Brand	Alienware
Model	P51E
Category	Laptop
Language	English

Summary

Working inside your computer

Before working inside your computer

Provides essential steps and safety information before performing internal computer tasks.

Safety instructions

Outlines critical safety guidelines to protect against hardware damage and personal injury.

Electrostatic discharge—ESD protection

Explains the risks of ESD and methods to prevent damage to sensitive components.

ESD field service kit

Details the components of an ESD field service kit and their usage.

ESD protection summary

Summarizes essential ESD protection practices for servicing.

Transporting sensitive components

Provides guidelines for safely transporting ESD-sensitive parts.

Lifting equipment

Offers safety guidelines for lifting heavy computer equipment.

After working inside your computer

Lists the final steps after completing internal computer maintenance.

Removing and installing components

Recommended tools

Lists the tools required for component removal and installation procedures.

Screw list

Provides a detailed list of screws used for various components with their types and quantities.

Major components of Alienware m18 R1

Illustrates the main hardware components of the Alienware m18 R1.

Removing the base cover

Details the procedure for removing the computer's base cover.

Installing the base cover

Explains the steps to install the computer's base cover.

Removing the M.2 2230 solid-state drive

Guides on how to remove the M.2 2230 SSD from specific slots.

Installing the M.2 2230 solid-state drive

Details the procedure for installing the M.2 2230 SSD into specified slots.

Removing the M.2 2280 solid-state drive

Instructions for removing the M.2 2280 SSD from slots one and two.

Installing the M.2 2280 solid-state drive

Steps for installing the M.2 2280 SSD into slots one and two.

Moving SSD screw mounts

Explains how to relocate SSD screw mounts for different form factors.

Removing the memory module

Provides instructions on how to remove a memory module from the computer.

Installing the memory module

Details the process for installing a memory module into the computer.

Removing the wireless card

Steps to remove the wireless network card from the computer.

Installing the wireless card

Guides on how to install the wireless network card.

Removing the small fan

Instructions for removing the small cooling fan from the system.

Installing the small fan

Steps for installing the small cooling fan into the system.

Removing the rear-I/O cover

Procedure to remove the rear Input/Output cover of the computer.

Installing the rear-I/O cover

Steps for installing the rear Input/Output cover of the computer.

Removing the I/O board

Guides on how to remove the Input/Output board from the computer.

Installing the I/O board

Steps for installing the Input/Output board into the computer.

Lithium-ion battery precautions

Important safety precautions for handling Lithium-ion batteries.

Removing the battery

Detailed steps for removing the computer's battery pack.

Installing the battery

Procedure for installing the computer's battery pack.

Removing the speakers

Instructions for removing the computer's speakers.

Installing the speakers

Steps for installing the computer's speakers.

Removing the power-adapter port

Procedure to remove the computer's power adapter port.

Installing the power-adapter port

Steps for installing the computer's power adapter port.

Removing the touchpad

Guides on how to remove the computer's touchpad.

Installing the touchpad

Steps for installing the computer's touchpad.

Removing the antennas

Instructions for removing the computer's antennas.

Installing the antennas

Steps for installing the computer's antennas.

Removing the display assembly

Procedure to remove the computer's display assembly.

Installing the display assembly

Steps for installing the computer's display assembly.

Removing the top heat-sink

Guides on how to remove the top heat sink from the computer.

Installing the top heat-sink

Steps for installing the top heat sink onto the computer.

Removing the keyboard-controller board

Instructions for removing the keyboard-controller board.

Installing the keyboard-controller board

Steps for installing the keyboard-controller board.

Removing the system board

Procedure to remove the computer's system board.

Installing the system board

Steps for installing the computer's system board.

Removing the heat-sink assembly

Guides on how to remove the main heat sink assembly from the computer.

Installing the heat-sink assembly

Steps for installing the main heat sink assembly onto the computer.

Removing the audio board

Procedure to remove the computer's audio board.

Installing the audio board

Steps for installing the computer's audio board.

Removing the USB Type-C board

Instructions for removing the USB Type-C board.

Installing the USB Type-C board

Steps for installing the USB Type-C board.

Removing the power button

Procedure to remove the computer's power button.

Installing the power button

Steps for installing the computer's power button.

Removing the palm-rest and keyboard assembly

Guides on how to remove the palm-rest and keyboard assembly.

Installing the palm-rest and keyboard assembly

Steps for installing the palm-rest and keyboard assembly.

Drivers and downloads

System setup

Entering BIOS setup program

Instructions on how to access the BIOS setup utility.

Navigation keys

Explains the keyboard keys used for navigating the BIOS setup.

Boot Sequence

Describes how to configure the computer's boot order.

System setup options

Details various system configuration settings available in BIOS.

System setup options—System information menu

Lists system information displayed in BIOS setup.

System setup options-Boot Configuration menu

Configuration options for the system's boot process.

System setup options-Integrated Devices menu

Settings for integrated hardware components.

System setup options—Integrated Devices menu (continued)

Additional settings for integrated hardware components.

System setup options-Storage menu

Configuration options for storage devices.

System setup options-Display menu

Settings related to the computer's display.

System setup options-Connection menu

Configuration options for network and wireless connections.

System setup options—Power menu

Settings related to power management and battery.

System setup options-Security menu

Security settings, including passwords and firmware updates.

System setup options-Passwords menu

Options for setting and managing system passwords.

System setup options—Passwords menu (continued)

Continued password management options.

System setup options-Update, Recovery menu

Options for BIOS updates and system recovery.

System setup options-Update, Recovery menu (continued)

Continued update and recovery options.

System setup options-System Management menu

System management settings.

System setup options-Keyboard menu

Keyboard settings, including backlight and language.

System setup options-Keyboard menu (continued)

Continued keyboard settings.

System setup options-Pre-boot Behavior menu

Settings affecting pre-boot behavior.

System setup options-Virtualization Support menu

Settings for virtualization technologies.

System setup options—Virtualization Support menu (continued)

Continued virtualization settings.

System setup options-Performance menu

Settings to optimize system performance.

System and setup password

Assigning a system setup password

Procedure to set up a system or BIOS password for security.

Deleting or changing an existing system setup password

Steps to modify or remove existing system or BIOS passwords.

Clearing CMOS settings

How to reset BIOS settings by clearing CMOS.

Clearing BIOS (System Setup) and System passwords

Information on clearing BIOS and system passwords.

Updating the BIOS

Updating the BIOS in Windows

Steps to update the BIOS from within the Windows operating system.

Updating the BIOS using the USB drive in Windows

How to update the BIOS using a USB drive from Windows.

Updating the BIOS from the F12 One-Time boot menu

Procedure to update the BIOS via the F12 boot menu.

Troubleshooting

Handling swollen Lithium-ion batteries

Guidance on safely handling and replacing swollen laptop batteries.

Locate the Service Tag or Express Service Code of your Dell computer

How to find the computer's unique identifier for support.

System-diagnostic lights

Explains the meaning of system and battery status lights.

SupportAssist diagnostics

Information on using Dell's diagnostic tool for hardware checks.

Built-in self-test (BIST)

Details on hardware diagnostic tests for system board and LCD.

M-BIST

Details on running the motherboard built-in self-test diagnostics.

LCD Built-in Self Test (BIST)

Procedure to test the computer's LCD screen for abnormalities.

Recovering the operating system

Steps to recover the OS using Dell SupportAssist OS Recovery.

WiFi power cycle

Procedure to resolve WiFi connectivity issues by cycling power.

Drain residual flea power (perform hard reset)

Instructions for draining residual power for troubleshooting.

Backup media and recovery options

Recommendations for creating recovery media for Windows.

Getting help and contacting Alienware

Self-help resources

Lists online resources for product information and support.

Contacting Alienware

Information on how to contact Alienware for support.