Arris Xfinity TG1682 - Understanding Indicator Lights

Power
US/DS
Online
2.4 GHz
5 GHz
Tel 1
Tel 2
Battery
Xfinity
Power
(.** USX*
(
6 Online 4
1
.
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2.4
,
Hz
5 GHz
(
t q i Te r
7
1
Baftery
A R R I S
T G 1 6 8 2
A R R I S
Getting Battery Ethernet
Safety Started Installation Installation Configuration Usage Troubleshooting Glossary
Indicator Lights for the TG1682
The Xfinity Telephony Gateway has several LED indicator lights to assist in
troubleshooting.
Wiring Problems
If the Telephony Gateway begins flashing all its lights for more than 10 seconds,
this indicates a problem with the telephone wiring — the red and green wires may
be shorted (touching), or there may be undesired voltage on the lines. If this
pattern persists for more than 10 seconds, disconnect the telephone lines from
the Telephony Gateway, then call a wiring technician for assistance.
Patterns: Normal Operation (LAN and Telephone)
The following table shows light patterns for the Ethernet, MoCA and wireless
LANs, and the telephones, during normal operation.
Mode
Ethernet
(rear panel)
2.4 GHz/
5 GHz WiFi
Tel 1 / Tel 2
MoCA
(rear panel)
AC
Power
Green LED On =
Computer with 1
Gbps port connected
Amber LED On =
Computer with 100
Mbps/10 Mbps port
connected
Amber/Green LED
Flash = Computer
activity
Both LEDs Off =
Computer not
connected
On = WiFi
Enabled
Off = WiFi
Disabled
Flash =
Computer
Activity
On = On-hook
'lash = Off-hook
Off = disabled
activity/traffic
On = MoCA
enabled
Flash = MoCA
network device
Off = MoCA
disabled
No AC
Power
Off
Off
On = On-hook
Flash = Off-hook
Off = disabled
Off
Firmware
Upgrade
(normal operation)
(normal operation)
(normal operation)
(normal operation)
Xfinity TG1682 Telephony Gateway User's Guide 37