99
Appendix
Troubleshooting
I cannot dial out.
f Try all the suggestions mentioned above.
f Make sure you have a dial tone before dialing. The cordless handset may take
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normal. Wait an extra second before dialing.
f Eliminate any background noise. Noise from a television, radio or other
appliances may cause the phone to not dial out properly. If you cannot
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dialing, or dialing from another room with less background noise.
f If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
My cordless handset isn’t performing normally.
f Make sure you plug the power cord securely into the telephone base. Plug the
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f Move the cordless handset closer to the telephone base. You may have
moved out of range.
f Reset the telephone base. Unplug the electrical power. Wait for 15 seconds,
then plug it back in. Allow up to one minute for the cordless handset and
telephone base to reset.
f Other electronic products such as HAM radios and other DECT phones, can
cause interference with your cordless phone. Try installing your phone as far
away as possible from these types of electronic devices.
The batteries do not hold a charge.
f Charge the battery in the cordless handset for at least ten hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
f If the battery is depleted, it may take approximately 30 minutes to charge the
handset before it shows Low battery. Refer to the table on page 9
for details.
f You may need to purchase a new battery. Please refer to
Battery installation and charging in this user’s manual on pages 9-10.
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