Syn248 Installation and Configuration Guide Back to Contents
System Configuration 60
Extension Name displays the name for the current extension. This name is used on
the Idle screen of the Deskset and in the Auto Attendant Directory. Callers spell the
Extension Name, followed by the pound (#) sign, using their touch-tone phones
when they search for extensions in the Auto Attendant Directory.
5. You can enter a new extension number in the range 100–999 into the Change
Extension Number to box. The first digit of the extension number need not match
the default extension number first digit.
6. You can select Call Forward/Transfer to Outside Telephone Number to enable
or disable forwarding or transferring of calls to an external number. This function is
enabled by default and uses two outside lines when calls are forwarded. Disabling
this function prohibits the user from setting the Call Forward All target to Phone #.
7. Change the Intercom Call Forward–No Answer Settings:
a. Select the Target for unanswered calls:
Off. The extension rings until the call is answered or the caller hangs up.
Conference room extensions typically have Call Forward–No Answer Settings
set to Off and have their ringers set very low or off.
Ensure that the extension is not in use and do not assign an extension number
with the first digit of any extension that is the same as an Auto Attendant
menu digit key value, as callers will be unable to dial that extension. Instead,
they will be connected to that Auto Attendant menu action. See “Configuring
the Auto Attendant” on page 42.
Desksets do not lose their assigned extensions even if a Deskset is disconnected
and unplugged. If you want to remove a Deskset from the system, the Deskset
must be deleted using the WebUI. (See “Deleting Devices” on page 68.) This
ensures that the extension number becomes available again.
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