Syn248 Installation and Configuration Guide Back to Contents
System Configuration 69
Deleting an Extension (Deskset)
If you unplug a Deskset from the system, it remains in the system database until you use
the Device Management page to delete the device.
If the Auto Attendant menu programming has set a far-end key press to ring that
extension or leave a message in its personal voice mailbox, that key assignment reverts
to None.
If the operator extension is deleted, the lowest extension number is automatically
assigned as operator.
When you delete a Deskset, only the extension number is removed from the system
database — all local settings and personal information (Call Logs, voice messages, etc.)
remain stored in the Deskset. To erase all data on the Deskset (if, for example, the
Deskset is being given to another user), press the RESET button on the Deskset for more
than 5 seconds to return all settings to factory defaults.
Deleting a Gateway
When replacing a Gateway, delete the old Gateway first if you want the new Gateway to
use the same line numbers (Lines 1 to 4, for example). If you do not delete the old
Gateway after disconnecting it, then the new Gateway will be assigned the next available
line numbers (Lines 5 to 8, for example). System settings other than specific line numbers
are stored in all devices, so deleting devices does not erase these settings.
Change an Extension Number
You can change extension numbers. Ensure that the extension is not in use when you
make the change.
To change a Deskset extension number:
1. On the Modify Device page, under Change Extension Number, select the desired
extension.
2. Enter the New Extension Number.
3. Click .
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