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Answering system
Answering system and voicemail
Set your answering system to answer calls at least two rings earlier
than your voicemail is set to answer. For example, if your voicemail
answers after six rings, set your answering system to answer after
four rings. Some voicemail providers may program the delay before
answering calls in seconds instead of rings. In this case, allow six
seconds per ring when determining the appropriate setting.
Setting your system to automatically answer calls
On the base you can set each of the four lines to automatically
answer incoming calls in three different ways. See the SynJ SB67138/SynJ SB67138/SB67138/
SB67158 manual for more information.
General mailbox:
The called line rings on every extension for each incoming call. If there
is no answer, the caller is prompted to leave a message in the general
mailbox, which a person at any handset can review. The general
mailbox stores incoming messages, memos and recorded calls.
Auto attendant:
The called line for each incoming call flashes on every extension, but
does not ring. Instead, the auto attendant answers. The caller can
specify an extension or leave a general mailbox message. When the
auto attendant directs a call to an extension but it is not answered,
the auto attendant prompts the caller to leave a message for that
extension or try another extension.
Announce only:
The called line for each incoming call flashes and rings on every
extension. After the number of rings you programmed, the answering
system plays an announcement only and then the call is dropped
automatically. The caller is not allowed to specify an extension or leave
a message in the general mailbox.
Record announcement
The announcement is the greeting callers hear when calls are
answered by the handset mailbox. You can record a personal
announcement up to two minutes long (see page 23).
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