Incomplete
messages.
• If a caller leaves a very long message, part of it may be
lost when the system disconnects the call after four min-
utes.
• If the caller pauses for longer than seven seconds, the
system stops recording and disconnects the call.
• If the system’s memory becomes full during a message,
the system stops recording and disconnects the call.
• If the caller's voice is very soft, the system may stop
recording and disconnects the call.
Difficulty hearing
messages.
• Press VOLUME to increase speaker volume.
Troubleshooting
System does
not answer after
correct number
of rings.
• Make sure that the answering system is on (page 53).
• If toll saver is activated, the number of rings changes to
two when you have new messages stored (page 59).
• If the memory is full or the system is off, the system will
answer after 10 rings.
System does
not respond
to remote
commands.
• Make sure to enter your remote access code correctly
(page 67).
• Make sure you are calling from a touch-tone phone.
When you dial a number, you should hear tones. If you
hear clicks, the phone is not a touch-tone telephone and
cannot activate the answering system.
• The answering system may not detect the remote access
code while your announcement is playing. Try waiting
until the announcement is over before entering the
code.
• There may be interference on the phone line you are
using. Press keypad buttons firmly.
Appendix L
91
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