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AuCom MVE series - User Manual

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MVE Soft Starter
USER MANUAL

Questions and Answers

  • S
    Samantha HartAug 18, 2025
    What to do if my AuCom MVE Controller shows a heatsink overtemperature?
    • J
      Joseph WilliamsAug 18, 2025
      If the AuCom Controller indicates a heatsink overtemperature, it means the soft starter is operating at a dangerously high temperature. Ensure that the ventilation and cooling systems are working correctly. You can also reduce the number of consecutive starts by increasing the value set in parameter 4M Restart Delay.
  • K
    kristen56Aug 20, 2025
    What to do if AuCom MVE shows an instantaneous overcurrent?
    • D
      Donald MccallAug 20, 2025
      If the AuCom Controller displays an instantaneous overcurrent, it indicates a sharp rise in motor current, possibly due to a locked rotor or a medium level fault current. You should identify and resolve the cause of the fault.
  • J
    Janet WilsonAug 23, 2025
    What to do if my AuCom Controller indicates a motor overload?
    • C
      Cheyenne MurphyAug 23, 2025
      If the AuCom Controller shows a motor overload, it means that the motor has reached its maximum thermal capacity, potentially due to excessive starts or current. You should resolve the cause of the overload and allow the motor to cool down.
  • S
    Shane HarperAug 25, 2025
    What to do if AuCom MVE Controller displays 'Ground fault'?
    • N
      Nicole RichmondAug 26, 2025
      If the AuCom Controller displays 'Ground fault', it means ground current has exceeded the selected level. You should test the insulation of the output cables and the motor to identify and resolve the cause of any ground fault.
  • M
    michelle87Aug 27, 2025
    What to do if my AuCom Controller shows an undervoltage?
    • R
      ramireztravisAug 27, 2025
      If the AuCom Controller indicates an undervoltage, it means the mains voltage has fallen below the level selected in parameter 4Q. Check that the starter is configured appropriately for local conditions and monitor the mains voltage to determine and resolve the cause of the voltage fluctuation.
  • D
    dennis10Aug 29, 2025
    What to do if AuCom MVE displays 'Excess start time'?
    • R
      Roberto MillerAug 30, 2025
      If the AuCom Controller displays 'Excess start time', it means the motor couldn't accelerate to full speed in the allowed time, possibly due to parameter settings or increased loading. Resolve the cause of the overload.
  • J
    John ChandlerSep 1, 2025
    What causes a frequency error on an AuCom MVE?
    • M
      Mr. Kevin CruzSep 1, 2025
      If the AuCom Controller shows a frequency error, it means the mains frequency is beyond the specified range. Check for equipment affecting the mains supply, like variable speed drives and SMPS. If connected to a generator, ensure the generator is adequate and has proper speed regulation.
  • I
    Isaiah GraySep 3, 2025
    What to do if AuCom MVE displays 'Bypass fail'?
    • S
      Samantha GreeneSep 3, 2025
      If the AuCom Controller displays 'Bypass fail', it means the bypass contactor has welded closed or isn't operating correctly. Inspect the bypass contactor's main poles and check the contactor control circuitry and coil operation.
  • J
    Jordan KnoxSep 5, 2025
    What to do if AuCom Controller displays 'Int Comms Fail'?
    • W
      williamsonkennethSep 5, 2025
      If the AuCom Controller displays 'Int Comms Fail', it means communication between the controller and the power interface board has failed. Verify the controller is receiving control voltage within the specified range (terminals A11, A12). Check that the fibre-optic cables between the controller and the interface board are firmly connected and emitting light at the Rx end.
  • E
    Eric DuncanSep 8, 2025
    What to do if AuCom MVE Controller displays 'EEPROM fail'?
    • L
      Lauren TorresSep 8, 2025
      If the AuCom Controller displays 'EEPROM fail', it means an error occurred loading data from the EEPROM to RAM when the controller powered up. Reset the fault and then reload the default settings. If the problem persists, contact your local distributor.

Summary

Installation

Lifting and Moving

Safety warnings and instructions for lifting and moving MVE phase arms.

Power Terminations

Instructions for making power terminations, including torque settings and busbar preparation.

Controller

Displays

Details the information displayed on the controller, including real-time data and performance.

Commissioning Menu (Tools)

Accessing the commissioning menu for testing and configuration tools.

Simulation Tools

Using simulation tools to test soft starter operation and control circuits without mains voltage.

Programming Menu

How to access and navigate the programming menu to change parameters.

Operation

How to control the motor using start, stop, and reset commands via controller or remote inputs.

Motor Protection

Explains motor protection mechanisms including protection coordination and motor overload.

Standard Menu

Overview of the standard menu for accessing commonly used parameters.

Extended Menu

Access to all programmable parameters via the extended menu.

Parameter Descriptions

Detailed descriptions of parameters in Motor Data-1 and Start/Stop Modes-1.

Commissioning

Physical Checks: Mechanical Assemblies

Procedures for physically checking the power assembly and enclosure components.

Operating Tests (Motor Simulation)

Guidance on performing motor simulation tests for the soft starter.

Operating Tests (LV Motor Test Resistor Assembly)

Instructions for connecting and operating the LV motor test resistor assembly.

Operating Tests (Low Voltage Operation)

Details on low voltage operation and medium voltage commissioning tests.

Operating Tests (Medium Voltage Commissioning)

Steps for medium voltage commissioning, including parameter saving and calibration.

Troubleshooting

Protection Responses

Explains how the MVE responds to protection events and summarizes responses.

Trip Messages

Lists protection mechanisms, probable causes, and suggested solutions for trips.

General Faults

Describes situations where the soft starter does not operate as expected but without tripping.

AuCom MVE series Specifications

General IconGeneral
TypeSoft Starter
Frequency50/60 Hz
Starting MethodVoltage Ramp, Current Limit
Protection FeaturesOverload, Phase Loss, Overvoltage, Undervoltage
CommunicationModbus RTU
BypassBypass Contactor
DisplayLCD
Enclosure RatingIP00, IP21, IP54
Ambient Temperature-10°C to +50°C
Rated Voltage200-690V AC

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