Audio Ltd. Envoy - Troubleshooting Guide; CXiR and TX Blue Troubleshooting

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CHAPTER
8
Troubleshooting
This chapter provides step-by-step troubleshooting
procedures for any combination of Envoy and iR
System products.
Experience has shown that the majority of problems are
due to bad batteries, faulty antennae, and faulty cables,
as these items are most susceptible to damage. Please
check these items first, and check that the LED
indicators are correct, before proceeding further.
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CXiR
If no LEDs are illuminated:
• Check CX
iR is seated properly in the camera slot.
• Check that the mic switch on the camera is switched
on.
• If the adapter has been changed, check that the new
adapter is oriented correctly.
• If an error message is shown on the Switch
iR , try
again holding the Switch
iR closer to the IR window
on the CX
iR . If an error message appears again, there
may be no infra-red communication. Disconnect the
power to CX
iR and try again as IR might have been
disabled.
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TX Blue
• Check that the transmitter overload indicator flashes
when plugging in the mic.
• Check that the frequencies on the transmitter and
receiver match.
• If the frequency has been changed check that the
transmitter and receiver were both turned off and
then back on to enable the change.
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HXiR
• If an error message is shown on the Switch iR , try
again holding the Switch
iR closer to the IR window
on the HX
iR . If an error message appears again, there
may be no infra-red communication, remove the
battery from HX
iR and re-insert to interrupt power to
HX
iR and try again as IR might have been disabled.