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12 Remote Desk
The Remote Desk application launches the TeamViewer Quick Support
program, which is a simple, fast and secure Remote Control interface. You
can use the application to receive ad-hoc remote support from Autel’s support
center, colleagues, or friends, by allowing them to control your MaxiSys tablet
on their PC via the TeamViewer software.
Operations
If you think of a TeamViewer connection as a phone call, the TeamViewer ID
would be the phone number under which all TeamViewer Clients can be
reached separately. Computers and mobile devices that run TeamViewer are
identified by a globally unique ID. The first time the Remote Desk application
is started, this ID is generated automatically based on the hardware
characteristics and will not change.
Make sure the tablet is connected to the Internet before launching the Remote
Desk application, so that the tablet is able to receive remote support from the
third party.
Figure 12-1 Sample Remote Desk Screen
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