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Avaya 3730 - Diverting Calls

Avaya 3730
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Deactivating call back
About this task
You can deactivate all set call backs at the same time.
Procedure
1.
Press the soft key
.
2. Enter the code for deactivating call back.
The system displays the text delete?.
3. Press OK.
Transferring a call directly by pressing a key
About this task
When you have two ongoing calls, you can transfer the first call to the second call.
Procedure
Press the On-hook key.
The first caller is connected to the person on the second call that you want to transfer the call to and
your call is disconnected.
Transferring to a new call by dialing a number
Before you begin
You are on a call.
Procedure
1. Press the soft key R.
The caller is put on hold.
2. Dial the number of the person you want to transfer the call to.
3. Press the On-hook key to transfer the call.
This action connects the first caller with the person you dialed, and your call is disconnected.
Managing Mid-call operations
July 2017 Using Avaya 3730 DECT handsets connected to Avaya Integral Enterprise Software
IEE 7.2 35
Comments on this document? infodev@avaya.com

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