Avaya 9608 - Chapter 8: Using bridged call appearances; Bridged Call Operations

Issue 1 May 2011 59
Chapter 5: Administering Avaya Aura
®
SIP
Enablement Services (SES), Session
Manager, and System Manager (SM)
Avaya product overview
In addition to supporting three Avaya Aura
®
Communication Manager configurations (as
described in Chapter 4:
Avaya Aura
®
Communication Manager Administration), SIP software
provides administrative flexibility by inter-operating with the following Avaya Aura
®
products:
Avaya Aura
®
SIP Enablement Services (SES) software resides on the Converged
Communications Server (CCS). SES Release 5.2 works with Avaya Aura
®
Communication
Manager Release 5.2 to provide most of the features and functionality to SIP deskphones.
Avaya Aura
®
System Manager provides centralized administration for multiple instances of
Avaya Aura
®
Session Manager and Avaya Aura
®
Communication Manager. Avaya Aura
®
System Manager is a solution-level approach to network administration that manages the
elements of Avaya Aura
®
together as a system. Avaya Aura
®
System Manager centralizes
provisioning, maintenance, and troubleshooting. Avaya Aura
®
System Manager provides for
central administration of dial plans and network routing policy as well as common user
provisioning.
Avaya Aura
®
Session Manager is an alternative to SES. Avaya Aura
®
builds on the IP-based
Communication Manager software and brings it together with SIP-based Avaya Aura
®
Session
Manager capability. This combination unifies media, modes, networks, devices, applications
and real-time, actionable presence across a common infrastructure, creating web-style,
on-demand access to services and applications. Third Party PBX support allows connectivity to
Avaya equipment as well as Cisco, Nortel, and other third-party PBXs. Dial Plan Allows central
enterprise-wide dial plans across multi-vendor PBX environments. Network routing supports
creation of system-wide network routing rules to cost effectively route calls using the
enterprise’s on-net IP network.
This chapter provides references to documents available on the Avaya support Web site
www.avaya.com/support f
or SES, Session Manager, and System Manager. See the appropriate
documentation for your system configuration.